• New to Tennessee

  • Do I still need to go to a driver service center?

    Yes. You may begin your Tennessee Driver License, Permit or ID application online but to complete the process, you must visit a driver service center with the following documents:

    Proof of U.S. Citizenship, Lawful Permanent Resident Status or Temporary Legal Presence documents.

    Proof of Tennessee Residency

    Proof of SS# if one has been issued

    Current State License/ID, with proof of name change if required.

    A completed Application for Tennessee Driver License

  • Can I fill out an application for a Tennessee Learners Permit before I go to a driver services center?

    Yes. You may begin your Tennessee Driver License, Permit or ID application online but to complete the process, you must visit a Driver Service Center with the following documents:

    Proof of U.S. Citizenship, Lawful Permanent Resident Status or Temporary Legal Presence documents.

    Proof of Tennessee Residency

    Proof of SS# if one has been issued

    SF 1010 form from your school attendance counselor

    CDTP Certificate (if applicable)

    A completed Application for Tennessee Learner Permit

  • What if I don’t know my prior license number or expiration date?

    If you are transferring in from another state, you need to provide your license from the previous state you are transferring in from. If you do not have your previous license, you will need to take a Knowledge and Road Skills Exam when you go to a driver services center.

  • Renew

  • How long will it take to get my new license?

    You should receive your renewal license/ID by mail within 20 business days. However, once you renew online, the printed confirmation page of this transaction can be used as a legitimate extension of your license/ID and is valid for 20 days from the transaction date. If your license has, or will soon be, expired, you must print and carry a copy of this confirmation along with your current driver license.

  • My license/ID has already expired, can I still renew online?

    Yes. The advantage of renewing an expired license/ID online is that the minute your renewal is confirmed, your record is updated. You will receive a confirmation page when your online license/ID renewal is complete and you must print and carry a copy of this confirmation along with your expired driver license. It is a valid license/ID extension for 20 days from the date you renewed online.

  • Can I change my address when I renew online?

    Yes. If you are renewing your non-commercial license or state ID license, you will be asked to enter your residence and mailing addresses. Enter your new address, which will be printed on your license.

    CDL license holders must visit a Driver Service Center with acceptable proof of domicile to change the residential address. Mailing addresses may be updated online.

  • Can I change my name online?

    No. To change your name you must bring the original certified legal document that authorizes the name change (i.e. marriage certificate, court order, adoption decree, etc.) to a driver license station for a new license/ID with your new name, signature and photo. If it is not time for you to renew your license the cost for the name change and a new license/ID is $8 (or $12 if this is not your first replacement during this renewal cycle).

  • How can I pay my fees?

    You may use either a credit card or check card that has the MasterCard or Visa logo on it. You can now also use Discover.You cannot use prepaid cards.

  • How can I be sure that I am renewed?

    You will receive a confirmation page when your online license/ID renewal is complete.

    If you do not receive a confirmation page, send an e-mail to online.driverlicense@tn.gov, or call 1-866-849-3548.

  • Can I renew online if I am temporarily out of state?

    Yes. If you want your new license/ID mailed to your temporary address, you can do so by entering a "Send To" address. You cannot have the license/ID sent out of country or to an APO.

  • Can I renew online if I am active duty military stationed outside Tennessee?

    Yes. However you cannot change the residence address to an address that is outside of Tennessee. Even though you may be stationed elsewhere, you must maintain a valid Tennessee residence address.

    You cannot have the license/ID sent out of country or to an APO via this online service, but you can enter a different "Send to" address within the U.S.

    To learn more about license renewals for military personnel, see http://www.tn.gov/safety/driverlicense/dlrenew.htm.

  • How can I receive a non-photo license?

    Only drivers that already have a Non-Photo license can they keep the Non- photo flag

    If you have another qualifying exception(s), such as Active Duty Military, medical disability, etc. contact the Department of Safety for specific details and instructions.

    Tennessee Department of Safety

    1150 Foster Avenue

    Nashville, TN 37243-1000

    E-mail: online.driverlicense@tn.gov

  • Why don’t I have an option to renew my license?

    If the option to renew your license does not appear once you have logged in, it is because you are not eligible to renew your license at this time. You may renew your license starting one year before the expiration date and ending with five years after your license has expired.

  • Other questions?

    If you have a question that is not answered here, visit the Department of Safety's FAQ page.

  • Duplicate

  • How long will it take to get my new license?

    You should receive your duplicate license/ID by mail within 20 business days. However, once you order a duplicate online, the printed confirmation page of this transaction can be used as a legitimate extension of your license/ID and is valid for 20 days from the transaction date.

  • Can I change my address when I order a duplicate online?

    Yes. If you are ordering a duplicate for your non-commercial license or State ID, you will be asked to enter your residence and mailing addresses. Enter your new address, which will be printed on your license.

    CDL license holders must visit a Driver Service Center with acceptable proof of domicile to change the residential address. Mailing addresses may be updated online.

  • Can I change my name online?

    No. To change your name you must bring the original certified legal document that authorizes the name change (i.e. marriage certificate, court order, adoption decree, etc.) to a driver license station for a new license/ID with your new name, signature and photo. If it is not time for you to renew your license the cost for the name change and a new license/ID is $8 (or $12 if this is not your first replacement during this renewal cycle).

  • How can I pay my fees?

    You may use either a credit card or check card that has the MasterCard or Visa logo on it. You can now also use Discover .You cannot use prepaid cards.

  • Why don’t I have an option to order a duplicate license?

    If the option to order a duplicate license does not appear once you have logged in, it is because you are not eligible to order a duplicate license at this time. Be sure that your license is not expired, cancelled, suspended, or revoked.

  • Reissue after Reinstatement

  • Can I monitor my status online?

    To monitor your status online, continue checking under View reinstatement requirements/pay reinstatement fees. When all requirements for reinstatement of driving privileges are met, your status will change to Eligible for a valid driver license, Valid, or Expired.

    If the status changes to "ELIG" or "EXPIRED", as long as you are not revoked, suspended, or cancelled in another state, you can reissue your license online or apply for a valid driver license at a Driver License Service Center. You must show proof that you are a U.S. Citizen (certified birth certificate or U.S. Passport), two forms of identification (such as social security card or work ID), two proofs of residency current within the last four months (such as utility bill, W-2, etc.), and pay a driver license fee to obtain a valid driver license. If you have not held a valid license in the last five years, then you will be required to take full test.

    If the status changes to VALID and you do not have a driver license in your possession, you should take the same type documents listed above and apply for a duplicate driver license.

  • What forms of payment can I use to pay for my reinstatement fees?

    You may use either a MasterCard, Visa, Discover, or American Express credit card or a check card that has the MasterCard or Visa logo on it. You cannot use prepaid cards.

  • Can I change my name online?

    No. To change your name you must bring the original certified legal document that authorizes the name change (i.e. marriage certificate, court order, adoption decree, etc.) to a driver license station for a new license/ID with your new name, signature and photo. If it is not time for you to renew your license the cost for the name change and a new license/ID is $8 (or $12 if this is not your first replacement during this renewal cycle).

  • Can I make partial payments?

    You are not required to pay the full amount at one time. The "Total Amount Due" on the payment page is the amount you still owe. You may return to the Web application to continue making payments. Please note that your driving privileges will not be reinstated until you have paid the entire amount due.

  • Where should I send my other requirements?

    The fax number to send other requirements is 615-242-3480. Send only required document(s), no cover sheet necessary.

  • Does this mean that my license is reinstated?

    Your driving privileges are not reinstated until your payment AND all other reinstatement requirements have been processed by the Department of Safety.

  • Who do I contact with other questions?

    Visit the Dept. of Safety Financial Responsibility Web site at http://www.tn.gov/safety/financialresponsibility.htm.

  • Why don’t I have an option to reissue my license?

    If you do not have an option to reissue your license after reinstatement, then you are not eligible for reissue. You cannot be reissued a license after you’ve been revoked/suspended until you have fully satisfied all of your requirements to reinstate your license. This includes any fees, required documentation, and time served for the duration of the suspension/revocation.

  • Schedule Road Test

  • Can I schedule a road test appointment online?

    Yes. For permit holders: You can schedule an appointment 45 days prior to your eligibility date and up to the expiration date of your permit. You may not take a skills test with an expired permit.

    You can cancel up to 1 day prior to your appointment.

    If you fail to appear for an appointment without prior notification then you must wait 30 days to make another appointment.

  • Can I cancel or reschedule my road test once it has been scheduled.

    Yes. Once you have scheduled your appointment, you can log into TN Online Driver Services and select Cancel your Existing Appointment.

  • I don’t see an option to schedule a road skills test appointment.

    If you do not see an option to schedule a road skills test appointment, then you are currently not eligible to schedule a road test.

    For permit holders: You can schedule an appointment 45 days prior to your eligibility date and up to the expiration date of your permit. You may not take a skills test with an expired permit.

  • What if I don’t have an email address?

    In order to complete an online application, you will need to provide an email address that you can access so that you may receive a confirmation number when you are finished. If you do not have an email address, you will need to create one or use a friend or relative’s email address.

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